{"id":853,"date":"2017-07-28T10:37:52","date_gmt":"2017-07-28T09:37:52","guid":{"rendered":"https:\/\/www.thamesgraphics.com\/?page_id=853"},"modified":"2017-08-30T09:33:42","modified_gmt":"2017-08-30T08:33:42","slug":"faqs","status":"publish","type":"page","link":"https:\/\/www.thamesgraphics.com\/?page_id=853","title":{"rendered":"FAQs"},"content":{"rendered":"<p>[et_pb_section bb_built=&#8221;1&#8243; admin_label=&#8221;Section&#8221; fullwidth=&#8221;on&#8221; specialty=&#8221;off&#8221;][et_pb_fullwidth_code admin_label=&#8221;Fullwidth Code&#8221; _builder_version=&#8221;3.0.51&#8243;]&lt;div class=&#8221;gradient_border&#8221;&gt;&lt;\/div&gt;[\/et_pb_fullwidth_code][\/et_pb_section][et_pb_section bb_built=&#8221;1&#8243; admin_label=&#8221;Section&#8221; fullwidth=&#8221;on&#8221; specialty=&#8221;off&#8221;][et_pb_fullwidth_post_title admin_label=&#8221;Fullwidth Post Title&#8221; _builder_version=&#8221;3.0.51&#8243; title=&#8221;on&#8221; meta=&#8221;off&#8221; author=&#8221;on&#8221; date=&#8221;on&#8221; categories=&#8221;on&#8221; comments=&#8221;on&#8221; featured_image=&#8221;on&#8221; featured_placement=&#8221;background&#8221; parallax_effect=&#8221;off&#8221; parallax_method=&#8221;on&#8221; text_orientation=&#8221;left&#8221; text_color=&#8221;light&#8221; text_background=&#8221;off&#8221; border_style=&#8221;solid&#8221; title_font_size=&#8221;36px&#8221; \/][\/et_pb_section][et_pb_section bb_built=&#8221;1&#8243; admin_label=&#8221;Section&#8221; fullwidth=&#8221;off&#8221; specialty=&#8221;off&#8221;][et_pb_row admin_label=&#8221;Row&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; background_size=&#8221;initial&#8221;][et_pb_column type=&#8221;4_4&#8243;][et_pb_accordion admin_label=&#8221;Accordion&#8221; _builder_version=&#8221;3.0.51&#8243; border_style=&#8221;solid&#8221;] [et_pb_accordion_item title=&#8221;How large can you print?&#8221;]<\/p>\n<p>We can print 2500mm wide &amp; as long as the roll of media, potentially 100m, on our roll to roll machines, anything wider than 2500mm can be achieved with tiling. The largest area we can print in one piece on our flatbed machines is 3m x 2m.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;In what format should I provide my artwork?&#8221;]<\/p>\n<p>Please refer to our artwork guidelines <a href=\"https:\/\/www.thamesgraphics.com\/wp-content\/uploads\/2017\/08\/TGC-Artwork-Guidelines.pdf\">here<\/a>.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;How do I send you my artwork?&#8221;]<\/p>\n<p>You can supply your artwork files in the following ways:<\/p>\n<p>CD, DVD or flash drive, via the homepage of our website <a href=\"https:\/\/www.thamesgraphics.com\/upload-artwork\/\">here<\/a> or via WeTransfer <a href=\"https:\/\/thamesgraphics.wetransfer.com\/\">here<\/a>. For smaller file sizes we can also accept your files by email up to approximately 12mb.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;What DPI can you print up to?&#8221;]<\/p>\n<p>2400x1200dpi is the highest resolution we can print at, however, please remember that large format print is usually produced for distance viewing &amp; will not require this level of detail.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Do you offer an installation service?&#8221;]<\/p>\n<p>Yes, we have fully trained &amp; insured sub-contractors that perform installations for us.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;What substrates can you print on to?&#8221;]<\/p>\n<p>The full list is almost endless but some of the more common substrates are polypropylene, PVC, mesh, board, canvas, backlit, paper, vinyl, forex, correx, acrylic, dibond, etc, etc\u2026\u2026.please <a href=\"https:\/\/www.thamesgraphics.com\/contact\/\">contact us<\/a> if you need help or advice.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;What display hardware do you supply?&#8221;]<\/p>\n<p>We work with a lot of hardware manufacturers to provide the best solution for our client\u2019s requirements. If you know what you want great! If you don\u2019t, <a href=\"https:\/\/www.thamesgraphics.com\/contact\/\">contact us<\/a> with a brief of what you want to achieve &amp; where it will be situated and we can advise you.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Do you have any standard hardware products?&#8221;]<\/p>\n<p>We offer a standard range of budget, mid-range &amp; quality roll up banner bases, all of which are available in varying widths from 800mm to 2000mm. These represent the best value &amp; quality available in their class in the current market in our opinion. Other styles and sizes are however always available.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Do you have any hardware products available to rent?&#8221;]<\/p>\n<p>Yes we have a limited range of hardware available to rent. This service is mostly utilised for client demonstrations, one off events or first exhibitions.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Do you offer a student discount?&#8221;]<\/p>\n<p>We offer a student discount of 30% on all our printed products, please have a valid student ID available.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Do you offer a charity discount? &#8220;]<\/p>\n<p>We offer a charity discount of 30% on all our printed products, please have a registered charity number available.<\/p>\n<p>[\/et_pb_accordion_item] [\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>[et_pb_section bb_built=&#8221;1&#8243; admin_label=&#8221;Section&#8221; fullwidth=&#8221;on&#8221; specialty=&#8221;off&#8221;][et_pb_fullwidth_code admin_label=&#8221;Fullwidth Code&#8221; _builder_version=&#8221;3.0.51&#8243;]&lt;div class=&#8221;gradient_border&#8221;&gt;&lt;\/div&gt;[\/et_pb_fullwidth_code][\/et_pb_section][et_pb_section bb_built=&#8221;1&#8243; admin_label=&#8221;Section&#8221; fullwidth=&#8221;on&#8221; specialty=&#8221;off&#8221;][et_pb_fullwidth_post_title admin_label=&#8221;Fullwidth Post Title&#8221; _builder_version=&#8221;3.0.51&#8243; title=&#8221;on&#8221; meta=&#8221;off&#8221; author=&#8221;on&#8221; date=&#8221;on&#8221; categories=&#8221;on&#8221; comments=&#8221;on&#8221; featured_image=&#8221;on&#8221; featured_placement=&#8221;background&#8221; parallax_effect=&#8221;off&#8221; parallax_method=&#8221;on&#8221; text_orientation=&#8221;left&#8221; text_color=&#8221;light&#8221; text_background=&#8221;off&#8221; border_style=&#8221;solid&#8221; title_font_size=&#8221;36px&#8221; \/][\/et_pb_section][et_pb_section bb_built=&#8221;1&#8243; admin_label=&#8221;Section&#8221; fullwidth=&#8221;off&#8221; specialty=&#8221;off&#8221;][et_pb_row admin_label=&#8221;Row&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; background_size=&#8221;initial&#8221;][et_pb_column type=&#8221;4_4&#8243;][et_pb_accordion admin_label=&#8221;Accordion&#8221; _builder_version=&#8221;3.0.51&#8243; border_style=&#8221;solid&#8221;] [et_pb_accordion_item title=&#8221;How large can you print?&#8221;] We can print 2500mm [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":993,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"footnotes":""},"class_list":["post-853","page","type-page","status-publish","has-post-thumbnail","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.thamesgraphics.com\/index.php?rest_route=\/wp\/v2\/pages\/853","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.thamesgraphics.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.thamesgraphics.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.thamesgraphics.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.thamesgraphics.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=853"}],"version-history":[{"count":6,"href":"https:\/\/www.thamesgraphics.com\/index.php?rest_route=\/wp\/v2\/pages\/853\/revisions"}],"predecessor-version":[{"id":1195,"href":"https:\/\/www.thamesgraphics.com\/index.php?rest_route=\/wp\/v2\/pages\/853\/revisions\/1195"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.thamesgraphics.com\/index.php?rest_route=\/wp\/v2\/media\/993"}],"wp:attachment":[{"href":"https:\/\/www.thamesgraphics.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=853"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}